CA$H is here to help!

Tax preparation appointments are closed for the season.
We will reopen for appointments on February 1, 2027
and close on March 31, 2027.

Eligibility: FREE tax preparation provided by IRS Certified volunteers is available for low-to-moderate-income individuals, individuals with disabilities, non-English speaking tax payers, and the elderly (generally, household income $66,000 or less). 

Application Process: By appointment only. Call: TBD. Leave message. A representative will get back within two (2) weeks to set up your appointment. Directions to the location will be provided when a representative calls you back to schedule your appointment.

Required Documentation: Picture IDs for you and your spouse. Social Security card and an accurate birth date for each family member. W-2 forms
for all jobs worked in the previous tax year. All 1099 forms that you received. Be prepared to discuss your Health Insurance Coverage for previous year. Copy of last year’s tax return, if available. Childcare provider’s name, address and tax ID number, if applicable. For direct deposit, bring account and routing number information for checking, savings and prepaid card accounts. If you are self-employed, bring records for income and expenses related to your business.

Fees: No fee for services

Coverage: Cayuga County

Thank you to our IRS Certified volunteers who processed more than 200 returns and thank you to Cayuga Community College for hosting this program again this year!

If you need to check the status of your completed tax return or refund, please visit:

Federal Returns – www.irs.gov/refunds
New York State Returns – https://www.tax.ny.gov/pit/file/refund.htm

FREE Online Tax Filing help!

Filing your tax return can be a daunting, expensive task. That's why United Way provides free tax filing support to U.S. residents, through our online MyFreeTaxes service or VITA (Volunteer Income Tax Assistance) program. In both cases, United Way partners with the IRS.

MyFreeTaxes is the only free, national online tax filing program offered by a nonprofit. It helps you file your state and federal taxes in 1 hour, from your phone, tablet or computer. The secure software guides you through the process to guarantee you get your maximum refund.

So far, 1.5 million tax returns have been filed using MyFreeTaxes, saving $318 million in tax preparation fees. People also got deductions and credits they may not have known they were eligible for, like the Earned Income Tax Credit or the Child Tax Credit. The service is available in English and Spanish.  

Who can use MyFreeTaxes?
MyFreeTaxes helps people that earn $89,000 or less file their taxes for free while getting the assistance they need.

Our self-preparation software (accessible by selecting the “File My Own Taxes” option on our homepage) is completely free. 

We also connect filers that need more help filing their return with the IRS’ Volunteer Income Tax Assistance (VITA) program (accessible by clicking on the “Have My Return Prepared For Me” option on our homepage.)

Common tax situations covered in MyFreeTaxes include:

• W-2 income
• Self-employment income (Schedule C and 1099)
• Mortgage interest deduction
• Health savings accounts (HSAs)
• Limited interest and dividend income reported on a 1099-INT or 1099-DIV
• Unemployment income
• Student education expenses and credits
• Student loan interest
• Claiming the standard deduction
• Itemized returns
• Earned Income Tax Credit (EIC)
• Child tax credits
• Child and dependent care expenses
• Non-resident returns
• Amended tax returns

What is the MyFreeTaxes Helpline and when is it available?
The MyFreeTaxes Helpline is staffed by call specialists that have completed IRS VITA certification. The Helpline is available to answer questions about MyFreeTaxes, troubleshoot any software issues you may experience, and answer some tax questions. The MyFreeTaxes Helpline can be reached at 301-927-5024. 

Go To: https://myfreetaxes.com/